Unofficial Tesla Support Group

Dear Tesla Customer,

Here you will find a collection of various customer complaints of Tesla products and services.

You are not alone. You deserve better.

Please keep sharing your story until Tesla responds.

The Froth

Tesla Support Ticket

Devistated!! Came from AZ to Fremont to pickup my Models S and do a roadtrip home. Only to be told right before my appointment the glass top was broken!!! Now having to go home without my car on a plane!! Bummed out soon to be 1st time Tesla owner!!! @Tesla…

Tesla Support Ticket

@Tesla picked up my new M3 literally 8 hours ago. Driver’s door is open with inoperable window that is all the way up – preventing the door from shutting. Window will not go door to clear trim. multiple resets. On hold with roadside for 20mins now. This is not a…

Tesla Support Ticket

@Tesla @elonmusk exasperated re model 3 order in uk. There are issues with my order but NO ONE answers the phone or responds to emails. Is there a phone no that has someone avail? Call 01628450606 and tell me yr wait time. 7 days since sent email but no reply….

Tesla Support Ticket

What can I say… there’s nothing left of @Tesla service I knew since 5 yrs. My car is vampire drained 0. Started with 250+ km, 3 weeks ago. Parked at the airport. Tesla Rotterdam’s reaction: Tess van Oers, you should keep IT connected to charger. No suggestion to help #fail…

Tesla Support Ticket

Update: Tesla Owners with Paint Issues Facebook group now up to 414 members. Exponential Growth. #TeslaPaintIssues $TSLA https://t.co/geOCKj3qYw pic.twitter.com/4LpVcEu2dQ — Suspected Saboteur (@ShortingIsFun) July 2, 2019

Tesla Support Ticket

How about fixing customer service? It's basically non existent at SCs. Loyal customers will only tolerate so much. Establish regional managers for both service and sales that customers can address concerns with. Currently there is no palpable accountability. — Nathan C. (@Nathan0490) August 7, 2019

Tesla Support Ticket

Looks like the customer service and terms at @Tesla Norway is random an not very predictable this days. Any initiative going on for improvement @elonmusk ? — Dag W. Haugeto Stang (@dagwhstang) August 10, 2019